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Context Help

If you lose your way inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is present on each page. A context menu will open. It contains comprehensive info about all the actions that you can carry out on the given page. Each context menu shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive assortment of how-to videos illustrating how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of only reading articles. In this way, everyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you need, explore our extensive FAQ section, which comprises questions asked by real people and provides real solutions. We regulary "revamp" our Frequently Asked Questions database with new questions & answers in order to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, we have a excellent team of client support engineers available 24/7/365 and eager to assist you with any question. Each support ticket you open will be replied to in less than sixty minutes (the average ticket response time being only 20 mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 303015

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com